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Getting started

Start your free trial, sign in, and send your first exercise.

Start your free trial

Go to app.phydeo.com/signup or install Phydeo from the App Store or Google Play. Enter your name, your clinic's name and your email. We email you a 6-digit code to confirm the address, and that's it.

The trial lasts 30 days and needs no card. Everything Phydeo does is included during the trial.

Signing in

Enter your email and we send you a code, or a link you can tap. There's no password to remember. If the email doesn't arrive within a minute, check your spam folder.

You can use the phone app and the web app with the same account. Programs, patients and your library are the same on both.

Your first exercise

Tap Film an exercise, point your phone at your patient and explain the exercise as you normally would. Phydeo writes the instructions from what you say. Check them, pick your patient, and send.

The home screen has a short setup checklist (your clinic's logo, your team). You can close it any time with the X.

Coming from the old Phydeo app

You don't need a new account. Update the app from the store or sign in on the web with the email you used before. Your clinic and brand carry over.

The biggest change from the old app: you can now edit a program after you send it. Your patient keeps the same link. See Edit a program you already sent, under Sending a program.

Still stuck?

In the Phydeo app, open Help & contact. Your message reaches a person, with your clinic and the screen you were on attached, so you don't have to explain them.

Not signed in? Email support@phydeo.com.

Patients: please contact your clinic. They can resend your link or answer questions about your exercises.

More help

  • Recording and narrationFilm an exercise, talk through it, and check the written instructions.
  • Sending a programPick a patient, set the dose, and send the link by email or text.
  • The patient sideWhat your patient sees, and what to do when a link doesn't work.
  • Team and brandingYour logo and colours on every patient page, and physios on your team.
  • Billing and trialPrices, clinic rates, paying, cancelling and taxes.
  • Privacy and dataWho can see patient pages, how long videos are kept, and how AI is used.
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